Who We Are – Introduction
What Information We Collect and Why We Collect It
When visitors send messages via one of our contact forms, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. We maintain contact form submissions for customer service purposes, but we do not use the information submitted through them for marketing purposes.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We are not responsible for the privacy policies or practices of third party websites.
The site uses analytics from Google and Automattic to monitor our website, track usage and site performance. The data collected is bound by Google’s policy found here: https://policies.google.com/privacy; and Automattic’s policy found here: https://automattic.com/privacy/
How We Use Your Data
We may use your personal information to:
- administer the website;
- improve your browsing experience by personalizing the website;
- enable your use of the services available on the website;
- send you non-marketing commercial communications, eg, customer support communications;
- send you email notifications which you have specifically requested;
- statistical and other non-personally identifiable information about website use will be stored by Google and Automattic for marketing analytics purposes; this information will not be used to identify any individual user; and
- address complaints or questions made by you relating to the website.
How Long We Retain Your Data
If you leave a comment or submit info via a contact form, the comments and its metadata are retained indefinitely.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
How We Protect Your Data
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our hosting provider’s secure (password- and firewall- protected & SSL 256-bit encrypted) servers.
Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you login to the website).
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as is reasonably necessary for the purposes of providing you services and delivering you products.
In addition, we may disclose your personal information:
- to the extent that we are required to do so by law;
- in connection with any legal proceedings or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);